Shipping Policy
List
Order Processing Time
Generally speaking, after receiving an order, our warehouse usually takes 1-3 working days to process the order. After we process the order, it will be delivered in 2-6 working days. The order will take a total of 3-9 working days to reach you.
Shipping Time
| Region | Free Shipping Time |
| USA | 2-6 working days |
Free Shipping Eligibility
By default, free shipping is offered on orders, fulfilled and shipped by Sinoriko.com (excluding bulk orders, gift redemptions, and oversized items). The offer only covers shipping fees and does not include customs or handling fees where applicable. The offer is subject to change; please check our sales events for updates.
Is VAT or Import Tax Included?
Due to varying customs policies in different countries, we cannot control the taxes imposed. Our product prices do not include VAT or import taxes. If you have further questions about VAT or import taxes, please feel free to email us at Support01@Sinoriko.com.
Undelivered Packages
When the carrier returns an undeliverable package to us, a full refund, including shipping charges, will be issued. To repurchase items that were undeliverable, you will need to place a new order. Please ensure your address is correct before confirming your order. If you are purchasing a gift for someone else, it is recommended to notify them about the impending delivery to minimize confusion that might lead to a refusal of the package.
Track Your Order
We will provide you with the tracking website’s URL and tracking number. After you place an order, we will email you the tracking number once your order has been processed and shipped, or is ready for shipment. You will receive email notifications when the shipping status changes. You can visit the tracking website’s order status page 24/7 to view the most up-to-date status of your order. If your shipping status does not change for an extended period of time, please contact us at Support01@Sinoriko.com.
You are able to track the shipping state by clicking the links below:
To Request a Cancellation
If your order has been submitted, you will need to contact Customer Support to obtain a Return Merchandise Authorization (RMA).
If you are dissatisfied with an item you have received, contact Customer Support to request a Return Merchandise Authorization (RMA).
For details on items eligible for return, how to process a return, and refund information, please see our Refund Policy.